These Terms & Conditions govern your use of the c33 platform — including casino games, sports betting, account registration, deposits, withdrawals, and all associated services. Please read them carefully before using c33.
Before reading the full terms, these six principles summarise c33's core commitments and player obligations on the platform.
c33 is strictly for adults aged 18 and above. All account holders must be at least 18 years old. c33 reserves the right to request age verification documents at any time and to suspend accounts where the age requirement is not met.
Each player may hold only one active c33 account. Creating duplicate or secondary accounts — whether to circumvent limits, claim multiple bonuses, or for any other reason — is a breach of these Terms and may result in account termination.
Players are responsible for the funds they deposit. c33 offers deposit limits and self-exclusion tools accessible from account settings. Play within your means and use these tools to support responsible gaming behaviour at all times.
All games on c33 are provided by certified studios with independently verified RTP standards. Any attempt to exploit software errors, use automated bots, or manipulate game outcomes is strictly prohibited and will result in account closure and forfeiture of balances.
All promotional offers and bonuses on c33 are subject to wagering requirements and eligibility conditions. Bonus funds may not be withdrawn until applicable wagering requirements are met. c33 reserves the right to amend or withdraw promotions at any time.
Players are responsible for keeping their c33 login credentials confidential. c33 will never ask for your password via chat or email. If you suspect unauthorised access to your account, contact c33 support immediately to secure your account and balance.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and c33 ("c33", "we", "us", "our"), governing your access to and use of the c33 website located at https://c33.cam and all associated services, including but not limited to online casino games, sports betting markets, live dealer tables, promotional offers, and customer support channels. By creating a c33 account or using any part of the c33 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree to any part of these Terms, you must not register for an account or use c33 services. c33 reserves the right to update these Terms at any time. Continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes.
By accessing c33 — whether by browsing the website, creating an account, making a deposit, participating in a promotion, or playing any game — you acknowledge that you have read and accepted these Terms and Conditions in full. If you are accessing c33 on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that they also meet all eligibility requirements set out herein.
These Terms apply to all users of the c33 platform regardless of the device, browser, or connection method used to access it. Use of c33 via a mobile browser, desktop browser, or any future application is equally subject to these Terms.
You must be at least 18 years of age to register for a c33 account or use any c33 service. c33 strictly enforces this minimum age requirement. By registering, you declare that you are 18 years of age or older. c33 reserves the right to request documentary proof of age at any time and to suspend or permanently close accounts where the age requirement cannot be confirmed.
c33 is operated with a primary focus on players in Bangladesh. It is your sole responsibility to determine whether accessing and using online gaming services is lawful in your jurisdiction before registering. c33 does not accept registrations from jurisdictions where online gaming is explicitly prohibited by applicable law. By registering, you confirm that online gaming is not prohibited in your country or region of residence.
You must provide accurate, complete, and up-to-date information when registering your c33 account, including your full legal name, date of birth, email address, and any other information requested during the registration process. Providing false or misleading information is a breach of these Terms and may result in immediate account suspension and forfeiture of any balance held in the account.
Each player is permitted to hold one active c33 account at any given time. Opening multiple accounts — whether under the same or different details — is strictly prohibited. c33 may close all duplicate accounts and withhold any associated balances if multiple accounts are identified. Where duplicate accounts have been used to claim multiple bonuses, c33 reserves the right to reverse all bonus-related winnings.
You are solely responsible for maintaining the confidentiality of your c33 username and password. You must not share your login credentials with any third party. c33 will never request your password through any channel, including live chat, email, or telephone. Any activity carried out using your credentials is your sole responsibility unless you have reported unauthorised access to c33 support prior to the activity in question.
c33 operates a Know Your Customer ("KYC") verification process in line with standard platform practice. c33 may require you to submit identity verification documents — such as a national identity card, passport, or utility bill — before processing withdrawals or at any other point deemed necessary. Failure to provide satisfactory verification documents within the timeframe requested may result in withdrawal delays or account restriction.
c33 accounts are denominated in Bangladeshi Taka (৳ / BDT). All deposits, withdrawals, balances, bonuses, and wagering requirements are expressed and settled in BDT unless otherwise stated in a specific promotion or product description.
An account is considered inactive if no login, deposit, withdrawal, or wagering activity has been recorded for a continuous period of twelve (12) months. c33 reserves the right to apply an administrative fee to inactive accounts or to close them entirely, subject to prior notification to the registered email address on file.
c33 accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket (Dutch-Bangla Bank mobile wallet), Upay, and bank transfer to major Bangladeshi banks including City Bank, BRAC Bank, Islami Bank, Sonali Bank, and Dutch-Bangla Bank. The availability of specific payment methods may vary and is subject to change at c33's discretion.
The minimum deposit amount on c33 is ৳100. c33 reserves the right to modify minimum deposit thresholds for specific payment methods or promotional periods. Maximum deposit limits may also apply and will be communicated at the point of deposit.
Withdrawal requests to mobile wallets (bKash, Nagad, Rocket) are typically processed within a reasonable timeframe subject to verification requirements. c33 reserves the right to carry out enhanced verification checks before processing any withdrawal. Withdrawal requests may be delayed or declined where the account has not completed the applicable KYC verification process, where bonus wagering requirements have not been met, or where there is a reasonable suspicion of fraudulent activity.
As a general principle, c33 will process withdrawals to the same payment method and account from which the corresponding deposit was made. c33 reserves the right to request additional documentation to confirm ownership of the receiving payment account before processing a withdrawal.
All transactions on c33 are processed in Bangladeshi Taka (৳). c33 does not charge fees for standard deposits or withdrawals; however, your payment provider may apply its own transaction fees or conversion charges. c33 accepts no responsibility for third-party fees levied by payment service providers.
All bonuses and promotional offers are subject to individual eligibility criteria as specified in the applicable promotion's terms. Unless otherwise stated, bonuses are available to registered c33 players who have completed account verification and are in good standing. c33 reserves the right to exclude specific players from promotions at its sole discretion.
Bonus funds credited to a c33 account are subject to wagering requirements before they may be converted to withdrawable real-money funds. The applicable wagering requirement multiplier will be stated in the relevant promotion's terms and conditions. c33 will clearly indicate in each promotion whether the wagering requirement applies to the bonus amount only or to the combined bonus and deposit amount.
c33 actively monitors for bonus abuse, including but not limited to the creation of multiple accounts to claim a bonus more than once, systematic low-risk wagering strategies designed to meet wagering requirements with minimal risk, and the use of any third-party tool or coordination service to extract value from promotional offers. Where bonus abuse is identified, c33 reserves the right to void the bonus, reverse any associated winnings, and close the account.
c33 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Where a promotion is withdrawn after a player has begun meeting its requirements, c33 will apply reasonable discretion regarding the treatment of any partially earned bonus entitlement.
The availability of games on c33 — including slots, live casino tables, crash games, and other titles — is subject to change at any time. Games may be temporarily suspended for maintenance, updated, or permanently removed from the c33 library. c33 is not liable for any inability to access a specific game at a specific time.
In the event of a software malfunction, connectivity failure, or technical error affecting a game session, c33 and its game provider partners reserve the right to void the affected round or game outcome. c33 will use reasonable efforts to resolve technical issues promptly and communicate any impact to affected players. Winnings derived from a manifest technical error are not valid and will not be paid out.
All slot and table games available on c33 are provided by certified third-party studios including Pragmatic Play, NetEnt, Habanero, Microgaming, Spribe, Evolution Gaming, and Ezugi. Each game operates according to its published Return to Player ("RTP") percentage, which is set and audited by the relevant game provider. c33 does not alter or interfere with the RTP settings of any game.
All bets placed on c33 sports markets are subject to acceptance at c33's discretion. c33 reserves the right to decline, limit, or void bets at any time, including where a bet has been placed on an event affected by irregular betting patterns, where incorrect odds have been published due to a technical error, or where a bet has been placed after the relevant event has concluded.
c33 offers live in-play betting markets on cricket (including BPL, IPL, T20 World Cup, and ICC events), football, and other sports. In-play odds are updated in real time and are subject to suspension and reinstatement at any time during a live event. Bets accepted during a temporary market suspension may be voided at c33's discretion.
A bet may be declared void in circumstances including, but not limited to: event cancellation or postponement beyond the period specified in the market rules; insufficient participation to constitute a valid result; force majeure events; or manifest pricing errors. Where a bet is voided, the stake will be returned to the player's c33 account balance.
Sports betting markets on c33 are subject to maximum payout limits which may vary by sport, market type, and event. Maximum payout limits will be communicated within the relevant market information. c33 reserves the right to reduce payout limits for specific events or markets at its discretion.
c33 is committed to providing a safe and controlled gaming environment. The following responsible gaming tools are available to all c33 account holders free of charge via account settings:
c33 enforces a strict 18+ age policy. If you believe gambling is negatively affecting your life or the lives of those around you, we urge you to contact c33 support at [email protected] or visit our Responsible Gaming page for further guidance and resources.
The following conduct is strictly prohibited on c33 and may result in immediate account suspension, permanent closure, and forfeiture of any balance held in the account:
All content on the c33 platform — including but not limited to the c33 brand name, logo, website design, written content, game assets served via c33's interface, and software — is the intellectual property of c33 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the c33 platform for personal, non-commercial purposes only. Any reproduction, distribution, modification, or commercial exploitation of c33 content without prior written consent is strictly prohibited.
To the fullest extent permitted by applicable law, c33 shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of the c33 platform, including but not limited to loss of funds, loss of data, interruption of service, or failure of third-party payment systems. c33's aggregate liability to any individual player in respect of any claim shall not exceed the total net deposits made by that player in the thirty (30) days preceding the event giving rise to the claim.
c33 does not warrant that the platform will be available at all times without interruption, that it will be free from errors or viruses, or that any specific game or betting market will be available at any specific time. c33 provides the platform on an "as is" and "as available" basis.
c33 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering for a c33 account, you consent to c33's collection and use of your personal data as described in the Privacy Policy. c33 applies SSL encryption to all data transmitted between your device and the c33 platform and maintains internal data security standards consistent with industry practice.
c33 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address on file or by a prominent notice on the c33 website. The updated Terms will take effect on the date specified in the notice. Your continued use of the c33 platform after that date constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using c33 and contact support to close your account.
c33 reserves the right to suspend or permanently close your account at any time and without prior notice if c33 reasonably believes that you have breached any provision of these Terms, engaged in fraudulent or unlawful activity, or if continued operation of your account poses a risk to c33 or other players. Upon termination for breach, any balance remaining in the account may be forfeited in accordance with the specific breach in question.
You may close your c33 account at any time by contacting c33 support at [email protected]. Upon closure, any real-money balance (excluding bonus funds that have not met applicable wagering requirements) will be returned to you via your verified payment method, subject to completion of any outstanding KYC verification requirements.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the c33 support team:
c33 aims to acknowledge all written enquiries within 24 hours (Bangladesh Standard Time, UTC+6) and to resolve complaints within a reasonable timeframe depending on the nature and complexity of the matter.
If anything in these Terms is unclear, our support team is available 24/7. You can also explore our FAQ, review our Responsible Gaming resources, or head back to the c33 platform.